Cookie Policy

Effective Date: August 2026
Last Updated: October 2026

This Cookie Policy explains how DonaBuy Limited (“DonaBuy”, “we”, “us” or “our”) uses cookies and similar technologies when you visit or use www.donabuy.com (the “Website”).

This Cookie Policy should be read together with our Privacy Policy and any other applicable terms governing your use of the Website.

We use cookies to help operate our Website, improve your browsing experience, remember your preferences, understand how our Website is used, and, where applicable and with your consent, support marketing and other functionality.

1. What Are Cookies?

Cookies are small text files that websites place on your computer, smartphone, tablet or other internet-enabled device when you visit them. Cookies allow a website to recognise your device and remember certain information about your visit. Cookies may help a website function properly, improve performance, remember preferences, and provide information about how visitors use the website. Some cookies are temporary and are deleted when you close your browser. Others remain on your device for a specified period or until you delete them.

We may also use technologies similar to cookies, such as pixels, tags, web beacons, local storage and similar tracking technologies. For purposes of this Policy, we refer to these collectively as “Cookies” unless otherwise stated.

2. Why Does DonaBuy Use Cookies?

DonaBuy may use Cookies for purposes including:

Operating and securing the Website;
Enabling essential Website functions;
Remembering your preferences and settings;
Maintaining your browsing or shopping session;
Improving the functionality and performance of the Website;
Understanding how visitors use and interact with the Website;
Detecting errors, abuse, fraud and security threats;
Improving our products, services and Website experience; and
Where applicable, measuring and supporting our marketing activities.

We only use non-essential Cookies where we have an appropriate lawful basis to do so, including obtaining your consent where required by applicable data protection law.

3. Categories of Cookies We May Use

3.1 Strictly Necessary Cookies

These Cookies are essential for the operation, security and basic functionality of the Website. They may enable functions such as:

Page navigation;
User sessions;
Account or login functionality;
Shopping or transaction-related functionality;
Security and fraud prevention;
Load balancing and technical stability; and
Remembering your Cookie preferences.

Because these Cookies may be necessary for the Website to function, they may not always be capable of being disabled through our Cookie preference tool.

3.2 Preference or Functionality Cookies

These Cookies allow the Website to remember choices you make and provide a more personalised experience.

For example, they may remember:

Language preferences;
Region or location preferences;
Display preferences;
Previously selected Website settings; or
Other preferences you have selected while using the Website.

Where required by applicable law, we will request your consent before placing these Cookies on your device.

3.3 Analytics and Performance Cookies

Where used, analytics Cookies help us understand how visitors interact with our Website.

They may provide information such as:

The pages visited;
The number of visitors;
How long visitors spend on particular pages;
How visitors navigate the Website;
Browser and device information;
General traffic patterns; and
Technical errors or performance issues.

We use this information to understand Website performance and improve our services and user experience. Where required, we will obtain your consent before using analytics Cookies.

3.4 Advertising and Marketing Cookies

Where applicable, DonaBuy may use marketing or advertising Cookies to help us understand the effectiveness of advertising campaigns, deliver relevant advertising, or measure interactions with our advertisements. These Cookies may also be placed by third-party advertising or marketing service providers acting on our behalf or independently.

We will not use non-essential advertising or marketing Cookies without obtaining consent where consent is required by applicable law.

3.5 Third-Party Cookies

Some Cookies may be placed by third-party service providers whose services are integrated into or used through our Website.

Depending on the services we use, these third parties may include providers of:

Website analytics;
Payment or transaction services;
Security and fraud prevention;
Customer support;
Advertising and marketing;
Social media functionality;
Embedded content; or
Other Website functionality.

Third-party Cookies are controlled by the relevant third party and may be subject to that third party’s privacy and cookie policies. Where applicable, we will identify relevant third-party providers through our Cookie preference tool or Cookie notice.

4. Your Cookie Choices

When you first visit our Website, you may be presented with a Cookie notice or Cookie preference tool.

Depending on the type of Cookie, you may be able to:

Accept all Cookies;
Reject or decline non-essential Cookies;
Select specific categories of Cookies; or
Change your Cookie preferences later.

We will respect your choices in accordance with applicable data protection requirements.

You may withdraw consent to non-essential Cookies at any time by using the Cookie preference mechanism made available on the Website or by contacting us using the details provided below.

Please note that disabling or rejecting certain Cookies may affect the availability or functionality of some parts of the Website.

5. Browser Settings

You can also control or delete Cookies through your internet browser.

Most browsers allow you to:

View Cookies stored on your device;
Delete existing Cookies;
Block some or all Cookies;
Block third-party Cookies; or
Receive a notification before Cookies are placed on your device.

Please note that changing your browser settings may affect the functionality of our Website and other websites you visit.

6. Cookie Consent

Where Cookies involve the processing of personal data or require consent under applicable law, DonaBuy will provide appropriate information and obtain consent where required.

Consent to non-essential Cookies is voluntary. You may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before your consent was withdrawn.

Our approach is intended to comply with the requirements and principles of the Nigeria Data Protection Act 2023 and applicable guidance issued by the Nigeria Data Protection Commission (NDPC).

7. Personal Data and Cookies

Some Cookies or similar technologies may collect or generate information that can constitute personal data, depending on the circumstances.

Such information may include:

IP address;
Device information;
Browser type;
Operating system;
Website activity;
Pages visited;
Session information;
Approximate location information;
Cookie identifiers; and
Other online identifiers.

Where such information constitutes personal data, DonaBuy will process it in accordance with applicable data protection laws, including the Nigeria Data Protection Act 2023 and our Privacy Policy.

The NDPC recognises that cookie and similar tracking technologies can involve the processing of personal data and provides data-subject rights including rights relating to access, objection, restriction and withdrawal of consent.

8. How Long Do Cookies Remain on Your Device?

Cookies may be either session Cookies or persistent Cookies.

Session Cookies are generally deleted when you close your browser.

Persistent Cookies remain on your device for a specified period or until they are manually deleted or otherwise expire.

The retention period for individual Cookies may vary depending on their purpose and the provider responsible for the Cookie.

Where appropriate, our Cookie preference tool may provide additional information about specific Cookies, including their provider, purpose and duration.

9. Changes to Our Use of Cookies

We may change the Cookies and similar technologies used on our Website from time to time.

We may also update this Cookie Policy to reflect:

Changes to our Website;
Changes to the technologies we use;
Changes in our business operations;
Changes in applicable laws or regulatory requirements; or
Guidance issued by relevant regulatory authorities.

Where we make material changes, we will update the “Last Updated” date at the top of this Policy and, where appropriate, provide additional notice.

10. Your Data Protection Rights

Subject to applicable law, you may have rights regarding personal data processed through Cookies or other technologies.

These may include the right to:

Be informed about the processing of your personal data;
Request access to personal data we hold about you;
Request correction of inaccurate or incomplete personal data;
Object to certain processing;
Request restriction of processing in certain circumstances;
Request deletion or erasure where applicable;
Withdraw consent where processing is based on consent;
Request data portability where applicable; and
Lodge a complaint with the relevant data protection supervisory authority.

The specific availability of these rights depends on the circumstances and applicable law.

11. Contact Us

If you have questions about this Cookie Policy, our use of Cookies, or your Cookie preferences, please contact us:

DonaBuy Limited
Website: www.donabuy.com
Email: info@donabuy.com
Telephone: +2348029198320
Address: Port Harcourt, Nigeria

12. Complaints

If you have concerns about how DonaBuy processes your personal data or uses Cookies, we encourage you to contact us first so that we can investigate and address your concern.

You may also have the right to lodge a complaint with the Nigeria Data Protection Commission (NDPC) or another competent supervisory authority where applicable.

13. Acceptance of This Cookie Policy

By using our Website, you acknowledge that you have read this Cookie Policy. Where applicable, we will request your consent before placing non-essential Cookies on your device and provide appropriate options for managing your Cookie preferences.

Last Updated: October 2026